Shipping policy


 

📦 Order Processing

  • All orders are processed within 1–3 business days (excluding Sundays and public holidays).
  • Orders placed after 5 PM IST will be processed on the next working day.
  • Once your order is processed, you will receive a confirmation message/email with tracking details.

🇮🇳 Domestic Shipping (Within India)

🚀 Delivery Timelines

  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 4–7 business days
  • Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary depending on your location and courier availability.


💰 Shipping Charges

  • Free shipping on orders above ₹120
  • A standard shipping fee of ₹2000 applies to orders below this value

Shipping charges (if any) will be displayed at checkout before payment.


📍 Order Tracking

Once your order is shipped, you will receive a tracking link via Email.
You can track your order in real-time using the link provided.


⚠️ Delays & Exceptions

While we aim to deliver within the estimated time, delays may occur due to:

  • Weather conditions
  • Courier service issues
  • Remote location accessibility
  • High order volumes during sales

We appreciate your patience in such situations.


📦 Undelivered / Failed Deliveries

  • If a delivery attempt fails due to incorrect address, unavailability, or refusal to accept, the order may be returned to us.
  • In such cases, re-shipping charges may apply.

❗ Address Accuracy

Please ensure your shipping address and contact number are correct.
We are not responsible for delays or losses due to incorrect details.


📞 Contact Us

For any shipping-related queries, feel free to reach out:

📧 dreamcolorsbusiness@gmail.com